Privacy Policy

Introduction

MW Mphahlele Attorneys ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services, in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

By accessing our website or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Name, email address, and phone number when you contact us
• Information provided in consultation requests or legal inquiries
• Details shared during legal consultations and representation
• Payment and billing information for our services
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

• Providing legal services and consultations
• Responding to your inquiries and communications
• Scheduling appointments and managing client relationships
• Processing payments and managing billing
• Improving our website and services
• Complying with legal obligations and professional standards
• Sending important updates about our services (with your consent)

Attorney-Client Privilege

As attorneys, we are bound by strict professional confidentiality rules. All information shared with us in the course of legal representation is protected by attorney-client privilege and will not be disclosed without your explicit consent, except as required by law or professional conduct rules.

This confidentiality extends beyond the termination of our attorney-client relationship and is fundamental to our professional obligations.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist us in operating our business (under strict confidentiality agreements)
• In case of business transfer or merger (with prior notice)
• To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Access controls and authentication procedures
• Regular security assessments and updates
• Secure physical and digital storage of client files
• Staff training on data protection and confidentiality

Your Rights Under POPIA

Under South African law, you have the right to:

• Know what personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal and professional obligations)
• Object to the processing of your information
• Withdraw consent where processing is based on consent
• File a complaint with the Information Regulator

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.